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WordPress Website Maintenance

Is your WordPress website maintained and updated regularly? Do you know who is performing this maintenance?

In many cases, you are responsible for the maintenance on your own website. Many website designs or development packages only come with basic support for a few months from the time they are built. After this basic support is over often you are not told or shown how to do the maintenance yourself.

Fact: A poorly maintained WordPress website will suffer from performance losses, conversion losses, and security issues. These losses and issued will affect your search engine rankings and ultimately your business profit margins.

We believe that your website is an asset to your business and that the maintenance and support of that website is critical to your business growth. That is why we have developed a range of maintenance plans that allow us to take responsibility for this very important task.

All of our website maintenance and support plans give you the peace of mind that your investment in your website is safe and secure.

Do you have a one-off support need? If so please click here to complete our one-off support request.

If you are one of our existing clients and need support please click here to be taken to our support portal.

Have you checked our frequently asked questions? Please click here to view our knowledge base and frequently asked questions section.

Ready To Get Started?

If you feel you're ready to get started with your next project, and you have read through the information provided on this page. Do you feel that we could be the right fit for your next project? Click the button below to get started with your project.

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WordPress Website Maintenance - Case Study

Company X spent several thousand dollars on a new website for their rapidly growing business. Everything was going great for the first 8 months and then the inevitable happened. 8 Months after Company X had their new website built they got a phone call from a client saying that their website had been hacked.

A quick inspection by Company X confirmed that indeed their website had been "defaced" and was showing advertisements. Things like "your website was hacked by ????" and links to various websites around the world. After the usual panic and questions of what do we do now, they called us.

The phone conversation went something like this:

Client - Hi our website has been hacked.

Us - Oh no let me take a look for you please hold.

Client - ok

Us - Wow it has been hacked lucky you had a maintenance and security plan with us.

Client - What does that mean?

Us - Well Company X you have been paying an annual maintenance and security plan fee as part of your services. This means we have been taking regular additional backups and performing maintenance on your website. This means that we can investigate the security breach patch it and restore your website from the most recent backup. We will have your website back up and running in no time.

Client - Is there any additional cost?

Us - Nope the restore and all of our work to fix your site are covered by your maintenance and security plan.

Client - Wow that's great thank our lucky stars we took that extra protection.

The client's website was restored and operating as per normal within 8 hours of this data breach. More importantly, a placeholder was put up in the place of the hacked information. This meant that visitors to the site were served a basic maintenance page with contact details for Company X meaning that no one else would see the defaced page. This protects the clients brand and allows for a managed approach to the situation.

NOTE: This is a real situation, We have protected the identity of our client at the client's request.

Ready To Get Started?

If you feel you're ready to get started with your next project, and you have read through the information provided on this page. Do you feel that we could be the right fit for your next project? Click the button below to get started with your project.

What Do Our Plans Cover?

Our WordPress maintenance and security "Care Plans" provide many great benefits for your business. All of these great benefits are aimed at protecting your website investment and prolonging the service life of your website.
  • Regular Secure Off-site Backups
  • Daily Security & Malware Scanning
  • Core WordPress Updates
  • Website Recovery & Restoration
  • WordPress Theme Updates
  • WordPress Plugin Updates
  • Constant Website Uptime Monitoring
  • Regular Database Optimisation
  • Regular Detailed Reporting
  • Google Analytics Tracking
  • SEO Rank Tracking
  • Website Performance Monitoring
  • No Lock-In Monthly Agreement
  • Multiple Plan Options Available